Welcome to Genuine ITES
Why Genuine ITES?
Whether your needs are for a custom, hi-end IT solution or ongoing management of IT services, you will reduce costs and realize improved results by leveraging Genuine ITES strengths & competencies.
Operational since six years now, Genuine ITES has developed high profile exclusive and potential policies which serves benefits mutually.
Our Strengths : Call us to benefit from our superior staff and professional services.
High Quality Deliverables:
- Our well-trained and highly skilled services staffs receive repeated praise from clients for maintaining an enviable standard of excellence.
- Our staffs include skilled network engineers, software developers and Business Analysts who create customized solution for each client.
Rapid Turnaround Time : We regularly work on tight deadlines, turning around deliverables based on Rapid Application Design Methodologies (RAD) and Joint Application Design sessions (JAD).
Consistency and Reliability : Selecting Genuine ITES over a revolving freelance / temporary workforce drives improved IT services consistency, deadline compliance and reliability.
Error-Free Guarantee : We guarantee that when we do work for you, we do it right. If not, we'll make it right for FREE.
Reducing Client Costs : Call us to reduce your business overheads & operational expenses by replacing under-utilized fixed costs with a pay-per-use outsourced resource and by eliminating a host of "hidden" costs.
Reduce Cost-Per Employee : Our highly-trained staff's superior productivity & robust call center Tech reduce cost of help desk operations per employee.
Increase Utilization : Unlike internal or temp staff that regularly goes unutilized (especially third-shift, weekends, and summer), clients only pay Genuine ITES per call or per hour thereby benefiting from a de facto 100% utilization.
Eliminate Staffing Expenses : Eliminate staffing expenses including recruiting, interviewing, hiring, training, and terminating, as well as inefficiencies endemic to high staff turnover rates. Eliminate Supervision Costs : Genuine ITES eliminates the need for in-house supervision of IT services staff.
Eliminate Management Headaches : Increase management's focus on value-added responsibilities, instead of the distractions of managing IT departments.
Reduce Facilities and IT Expenses : Reallocate or liquidate office space (and associated expenses) and IT hardware currently used for call center services.
Improving Client Results : Call Genuine ITES to increase your chances of closing the deal, securing financing, winning the bake-off, and effectively managing your IT operations
Increased Credibility : An outsourced solution produced by Genuine ITES signals you that you are in credible and professional hands.
Competitive Parity : Match and exceed competitors' marketing presence with professional-grade services.